For the past eleven years I have predominantly worked at full-service marketing agencies participating in creation of websites and other digital assets. My career started in web development and today I combine that experience with my passion for designing great user experiences.
Industry
App type
Problem
Outcome
Building materials and manufacturing
Desktop & Mobile website
Complete redesign of an existing consumer website for a major brand name manufacturer. Focused on improving customer inquiries
66% Reduction in page load time
300%+ customer inquiries
50% reduction in time to complete website tasks
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Industry
App type
Problem
Outcomes
Healthcare
Enterprise Web Application
Complete redesign and tech moderanization of an existing Electronic Medical Record application for a network of urgent care centers.
Reduced task completion times by 50%+
Launched a modernized design system
Matured Zoomcare’s UX practice
Summary
My Tasks
Results
Custom CMS designed for managing multiple proprietary websites across the globe.
Defining scope, user roles and product feature requirements. Comparable application reviews, Sitemap, Wireframes, Interaction Design
97% reduction in time to publish content
Summary
My Tasks
Results
Complete overhaul of an outdated web experience for a large charitable trust.
User Flows, Interaction Design - Wireframes, Information Architecture
A simplified and elegant user experience. Provided users clarity around a lengthy application process. Provided a comprehensive approach to showcasing accomplishments. Brought rich content to light to help the trust's vision of being an industry resource.
Summary
Tasks
Result
Personal project to showcase my thoughts and process for evaluating an existing application and determining possible areas for improvement.
Cognitive Walkthrough, Heuristic Evaluation
Hopefully a helpful approach to showcasing how I think.
Summary
Tasks
Results
Creation of a brand new interactive display for showcasing university alumni in a large and inspiring interactive format.
User Flows, Interaction Design - Wireframes, Information Architecture
An easy to navigate multi-user touch screen experience.
Summary
Tasks
Results
Redesign of a small business website by focusing on user needs and business goals.
Information Architecture, Content Strategy, Copywriting, UI Design
A more welcoming UI experience with a greater emphasis on thoroughly communicating the businesses benefits, structure and anticipating information the users will need or want.
"Alissa is a joy to work with for several reasons. Most importantly, from a client perspective, she is unflappable ... no deadline, no content request, nothing phases her. Her response is always, "yes, let's do it!" Furthermore, she is brilliant at what she does. It can be challenging to translate concepts into design if you do not have a design background ... the idea is in your head, but you can't put it on paper. Alissa along with her team were brilliant at helping realize our vision in a visual sense. I will absolutely look for opportunities to partner with Alissa again on future projects. She's amazing."
Colby Reade, Director of Communications - M.J. Murdock Charitable Trust
I enjoy solving all kinds of UX problems, let's connect and see if I can help you.
